Terms And Conditions
These Terms and Conditions apply to the use of the Noventra Atelier website and the purchase of products from our online store.
By visiting our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before using our website.
SECTION 1 – ONLINE STORE
You must use our website only for lawful purposes. You may not use our products or services for any illegal or unauthorized activity.
You must not attempt to damage, interfere with or gain unauthorized access to our website or systems.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, incorrect information or unauthorized activity.
You may not copy, reproduce, resell or use any part of our website, content, images or branding without our written permission.
SECTION 3 – PRODUCT INFORMATION
We try to display our products, descriptions and images as accurately as possible.
However, colours may appear slightly different depending on your device or screen.
Product availability, descriptions and prices may change without notice.
SECTION 4 – PRICES AND ORDERS
All prices shown on our website are listed in Canadian Dollars (CAD) unless stated otherwise.
We reserve the right to change prices, products or promotions at any time.
After placing an order, you will receive an order confirmation by email. We reserve the right to cancel an order if an item is unavailable, incorrectly priced or if we suspect fraudulent activity.
SECTION 5 – PAYMENTS
Payments must be completed using one of the payment methods available at checkout.
You agree to provide accurate and complete billing information when placing an order.
SECTION 6 – SHIPPING
Orders are normally processed within 3–5 business days.
Delivery within Canada generally takes approximately 8–15 business days after processing.
Delivery times are estimates and may be affected by carrier delays, holidays, weather or other circumstances outside our control.
For more information, please see our Shipping Policy.
SECTION 7 – RETURNS AND REFUNDS
Returns are accepted according to our Return Policy.
Please review our Return Policy before placing an order to understand the return process and requirements.
SECTION 8 – THIRD-PARTY SERVICES
Our website may use third-party services, including payment providers, shipping services and other tools.
These services may have their own terms and privacy policies. Noventra Atelier is not responsible for the policies or practices of third-party websites or services.
SECTION 9 – INTELLECTUAL PROPERTY
All content on the Noventra Atelier website, including our logo, brand name, images, text, graphics and designs, belongs to Noventra Atelier or its respective owners.
You may not copy, reproduce or use our content without permission.
SECTION 10 – PERSONAL INFORMATION
Any personal information you provide through our website is handled according to our Privacy Policy.
SECTION 11 – ERRORS AND CHANGES
There may occasionally be errors or incorrect information on our website, including product descriptions, prices, availability or shipping information.
We reserve the right to correct errors and update information when necessary.
SECTION 12 – PROHIBITED USE
You may not use our website to:
- Break any applicable laws
- Commit fraud
- Upload viruses or malicious software
- Attempt to access our systems without permission
- Copy or misuse our content
- Provide false or misleading information
We reserve the right to restrict or terminate access to our website if these rules are violated.
SECTION 13 – LIMITATION OF LIABILITY
We make reasonable efforts to keep our website and services available and accurate. However, we cannot guarantee that the website will always be available, secure or completely error-free.
To the extent permitted by applicable law, Noventra Atelier is not responsible for losses caused by events outside our reasonable control, including carrier delays, technical problems or circumstances beyond our control.
Nothing in these Terms and Conditions limits any rights you may have under applicable Canadian consumer protection laws.
SECTION 14 – CHANGES TO THESE TERMS
We may update these Terms and Conditions from time to time.
Any changes will be posted on this page. By continuing to use our website after changes are posted, you agree to the updated Terms and Conditions.
SECTION 15 – GOVERNING LAW
These Terms and Conditions are governed by the applicable laws of Canada and the province in which Noventra Atelier operates, subject to any mandatory consumer protection laws that apply to your purchase.
SECTION 16 – CONTACT
If you have any questions about these Terms and Conditions, please contact us:
Noventra Atelier
Email: info@noventraatelier.com